Water Treatment Systems

Phelps Water Company is proud to provide our customers with the best service when it comes to the installation and continual upkeep of your water softeners. On average, a water softener should be serviced annually. Our skilled technicians will check your system to ensure that you are getting the best results out of your water softeners. The technician will clean the small injectors and screens in the head of your water softener. These small parts accumulate iron build-up over time which puts extra wear on the pistons and gears. We will also do an on-site check of your system, the system's cycles, float mechanism, and salt tank to make sure that your water softener is operating to its full capacity (treating all of the iron and hardness in the water).

NOTE: It is important to have your softener checked and serviced once a year!

**WE SERVICE AND INSTALL ANY WATER SOFTENER

Your Acid Neutralizer is a vital system that adjusts your pH as well as removes ferric iron from your water. It is important that you service your system annually to keep your system working to its utmost potential. Our technicians will do an overview of your neutralizer and top the system off with calcite and/or Georgia marble (mineral). Neutralizers should be "rebeded" occasionally. This is a process that includes removing the existing calcite, thoroughly cleaning the tank out, and re-filling it with a new distributor tube, new gravel, and minerals.

Note: It is important to have your system checked once a year due to the dissipation of calcite minerals, which is based on total water usage. The neutralizer should be re-bed (on average) every 3-5 years based on the condition of the mineral in your tank.

**WE SERVICE AND INSTALL ANY NEUTRALIZER

Servicing of your Reverse Osmosis system should be taken care of once a year to assure the highest quality of drinking water for your house. This process includes a general overview to assure no leaks or issues have occurred to your system. We also replace the pre- and post-filters (yearly) which is the key to maintaining your RO system and providing your house with the best possible drinking water.

Note: The Membrane in your RO system should be changed every three to five years, while the filters should be changed approximately every year.

**WE SERVICE AND INSTALL ANY RO SYSTEM

Your chemical feed system accurately adjusts the pH level and helps maintain pH neutrality, as well as removing sulfur (rotten egg) odor from your water. After testing your water and assessing the amount of chemical that needs to be added, we install and fill your chemical feed tank to provide you with neutral pH and odorless water. Service can be done at any time, but it is recommended that your chemical feed system be topped off when it reaches half a tank.

Note: Chemical feed systems deplete depending on the amount of water you use so it is important to keep an eye on when your tank is getting low.  This should be done so that you will be able to avoid odors and low pH levels.

Note: Chlorine dissipates and should be topped off every 3 weeks to avoid any odor.

**WE SERVICE AND FILL ANY CHEMICAL FEEDER SYSTEM

When it comes to bacteria in your water, the only guaranteed method is to have an ultraviolet light installed to sterilize your water. It eliminates bacteria as long as the light is lit. We can ensure that your ultraviolet light is installed correctly so that your water remains bacteria-free.

**Note: To ensure that you get the most out of your UV, it is highly recommended that you pre-treat the water entering into the UV light.  It is also recommended to change your bulb annually to avoid issues with your water quality!

**WE SERVICE AND INSTALL ANY UV

Inline filters offer versatility to meet all of your filtration needs; including the trapping of sediments, flow control, collection of ferric iron, and control of water cleanliness. It is important to check the status of your filters on a regular basis in order to avoid restrictions on your water treatment system.

Note: Replacement filters can be changed by a technician and are also sold in our store-front in Edgewater, Md.