★★★★★ Review from Yelp
"I highly recommend Phelps Water Company! If you are looking for the BEST water company in the area, then you found it! Everyone we have dealt with at Phelps Water Company is professional, knowledgeable, and extremely responsive. This incredible company responds quickly when there is a water emergency, installs high quality equipment at a fair price, and stands behind their work. What more could anyone ask for?
Within the last year, we have had Phelps Water Company perform work at our house three times, and two of those were due to a no-water situation. With a family of five, no water constitutes an emergency for sure, and Phelps responded by prioritizing our work; they had our water running again in no time! Most recently, I discovered we had no running water last week; I left a voice mail on their non-emergency phone number at about midnight explaining what was going on. At 6:15 am, they called me back to let me know that they had prioritized our job and a team would be at my house between 8:00 and 10:00 that morning. The technicians who showed up were personable, knowledgeable, and extremely professional. They were great guys! They had already looked up what equipment was installed in my house, realized that the well pump was 20 years old, and were completely prepared with to replace the pump when they arrived. Some quick troubleshooting led to the conclusion that the pump had finally quit, and they had a new, high quality pump installed in no time.
Let's face it, customer service is a lost art in our digital age, and it is rare to find a company that is so focused on its customers while it provides high quality equipment, installed by remarkably talented technicians, all at a fair price. Phelps Water is one of those companies! It is good to know that they are only a phone call away, and I will only use Phelps Water Company for any future work that we need. Call Phelps Water Company, and I am fully confident that you will have a great experience!"